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Knowledge Base

Solution 15201: Troubleshooting TI-SmartView™ Not Communicating With the CBR 2™ or CBL 2™.
Type   Question and Answer
Last Updated   21-APR-2020 13:49:47

Why can't I communicate with my CBL 2 or CBR 2 from TI-SmartView 2.0?

If TI-Connect™ is not installed; the driver necessary for the operation of the TI-SilverLink USB cable will not be present on the system. To remedy this situation, download and install TI-Connect 1.6.

It may be necessary to reinstall the driver manually from Windows®.

Click here for instructions to reinstall the TI Connectivity USB Cable driver.

Product

  • CBL 2
  • CBR 2
  • TI-SMARTVIEW
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