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How do I install TI-Connect software for Windows®?
Please follow the steps below to install the TI-Connect Software for Windows®: • [Double-Click] on the TI-Connect.exe to launch the installer. Please Note: If you receive the error the installer is "Not a Valid Win32 Application" please visit Knowledgebase Article #18049. • When the TI-Connect installer first launches it will display the screen below please wait for this screen to complete which may take a few minutes. 
• You will be given general information about the application click [Next] to continue with the installation process. 
• You will then be prompted to exit all other programs and given information about the warning that may appear, if you are sure you want to continue installation click [Yes] to proceed. 
• Next you will be prompted to accept the license agreement, click the [Radio Button] next to "I accept the license agreement" then [Next] to proceed. 
• Next you will be prompted for the installation location for the TI-Connect software either choose a new location or keep the default location then click [Next] to proceed. 
• Next you will be prompted to validate your choices, click [Next] to proceed. 
• You may receive the above warning that the software has not passed "Windows Logo Testing" click [Continue Anyway] to proceed. 
Please Note: If recieve the error "This Hardware Will Not Be Installed. Contact Your System Administrator" after clicking [Continue Anyway] please visit Knowledgebase Article #25810. • After this you will reach the end of the installation process click [Finish] to complete the installation process. 
Please Note: If you receive the error "Error 1721" please visit Knowledgebase Article #10752.
Additional Note: If you receive a message that the installer is "Skipping: Kefon73.fon" please visit Knowledgebase Article #11501. If you need assistance with any of the steps listed above or if the troubleshooting does not correct your issue please contact TI-Cares for additional assistance.
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